Fire Magic Warranty Information
Fire Magic premium gas grills are an investment that lasts a lifetime. That’s because we design, engineer and build Fire Magic premium gas grills to the absolute highest quality standards for unmatched beauty and performance to be enjoyed for years and years. It’s why we stand behind our products by offering the industry’s best warranty programs. The pride of owning a Fire Magic Grill lasts a lifetime.
When Investing in a Grill, Consider the Assurance Provided By the Fire Magic Warranty:
– Fire Magic pays for the first-year labour allowance
– Fire Magic pays for shipping warranted replacement parts
– Fire Magic pays for shipping warranted defective parts back to the factory
– Fire Magic’s qualified technical service representatives are available 10 hours a day 5 days a week to assist with questions, installation and service.
Cast stainless steel burners, Choice stainless steel u-shaped burners, Fire Magic Diamond Sear and rod stainless steel cooking grids and stainless steel housing are under warranty for as long as you own your grill.
Fifteen Year Warranty
Brass valves, inner liners, manifold assemblies, porcelain (including ovens and barbecue faces) and backburner assemblies (except ignition systems) are under warranty for fifteen (15) years.
Ten Year Warranty
Electric grills, including stainless steel cooking grids and electric grill stainless steel housing, are under warranty for ten (10) years(except ignition systems).
Five Year Warranty
Flavour grids, infrared burners in the grill, and charcoal stainless steel grills (except for the charcoal pan, charcoal grid, wood pellet screen, thermometer and ash tray which are under warranty for one year) are under warranty for five (5) years.
Three Year Warranty
Fire Magic side burners and all other Fire Magic components (except ignition systems and electrical parts) are under warranty for three (3) years.
One Year Warranty
Fire Magic ignition systems (excluding batteries), electrical components (including lights and thermometer) and grill accessories are under warranty for one (1) year.
The warranty applies to the original purchaser and to single-family residential use only. The warranty commences from the date of purchase and is valid only with proof of purchase.
This warranty does not cover parts becoming defective through misuse, accidental damage, electrical damage, improper handling, storage and/or installation. The product must be installed (and gas must be connected) as specified in the instructions or operator’s manual, by a qualified professional installer. Accessories, parts, valves, remotes etc when used must be RH Peterson Co. products.
This warranty does not apply to rust, corrosion, oxidisation, or discolouration unless the affected component becomes inoperable. It does not cover labour or labour-related charges.
This warranty specifically excludes liability for indirect, incidental or consequential damages. Some states/countries do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. This warranty gives you specified legal rights, and you may have other rights that may vary from state to state/country to country.
For additional information regarding this warranty, or to place a warranty claim, contact the Fire Magic stockist where the product was purchased.